Self-exclusion Policy

Self-Exclusion Policy

333v maintains a formal self-exclusion framework to support responsible gaming. Participation is voluntary. The policy applies to all 333v products and services operated by 333v and governs actions taken by or on behalf of the player across the platform. The objective is to provide a clearly defined, enforceable mechanism to restrict access to gambling activities for a defined period.

Definitions

• Time-Out: A short-term, player-initiated break from all 333v products. During Time-Out the player cannot deposit, withdraw funds, or engage with any 333v product. Time-Out periods are predefined and displayed in the player’s Account Profile. Revocation of Time-Out is only possible after 24 hours from the initial request.
• Self-Exclusion: A longer, player-initiated pause from all 333v products. Self-Exclusion periods are predefined and shown to the player in the Account Profile and during the exclusion workflow. Activation of Self-Exclusion results in the temporary or permanent closure of the player’s account for the selected duration, with automatic reactivation at the end of the period unless renewed.

Scope and Eligibility

This policy applies to all active 333v accounts under the control of a single player. A player may initiate Time-Out or Self-Exclusion if they are of legal age to gamble where 333v operates and hold an active account. The policy extends to all 333v products and services on the platform, and 333v will implement measures across eligible accounts under the player’s control to ensure the exclusion is effective.

Time-Out: Options and Procedures

A Time-Out represents a temporary decision to pause play. The options and procedures are as follows:

• Initiation: Access the Account Profile and select Time-Out. Choose one of the predefined periods displayed there and confirm the request.
• Effect: Deposits, withdrawals, and gameplay are blocked for the selected period. Access to any 333v product is prohibited while Time-Out remains active.
• Revocation: A Time-Out may be revoked only after 24 hours have elapsed from the initial Time-Out request. Revocation requires the player to contact 333v support to reinstate access.

Self-Exclusion: Options and Procedures

Self-Exclusion is a more permanent self-imposed restriction. The process is as follows:

• Initiation: The player submits a Self-Exclusion request by emailing support@333v with the intent to pause activity for a defined period. The request will trigger a 24-hour cooling-off period.
• Cooling-Off Period: During the initial 24 hours, the player’s account will be disabled and no gambling activity, deposits, or withdrawals will be permitted.
• Period Selection: After the cooling-off period, a Customer Support Agent will present the available self-exclusion periods. The player must select one of the predefined periods and respond by email. There are no variations to the pre-selected durations.
• Activation: The chosen exclusion period becomes effective upon the player's email confirmation. The account will remain closed for the duration and cannot be reopened by the player before the period ends.
• Post-Exclusion Reinstatement: Upon expiry of the Self-Exclusion period, the account will automatically be reactivated unless the player has submitted a renewal request prior to expiry.

Effects During Exclusion

During Time-Out or Self-Exclusion the following applies:

• Access: All 333v products are inaccessible for the duration of the Time-Out or Self-Exclusion.
• Financial Activity: No deposits or withdrawals are permitted while the exclusion is active.
• Promotions: Promotional materials will be withheld from players who have activated Time-Out or Self-Exclusion.

Duration, Reactivation, and Renewal

Self-Exclusion and Time-Out periods are defined by predefined durations available in the Account Profile. At the end of a Self-Exclusion or Time-Out period, access to 333v products is automatically restored unless the player has submitted a renewal request in accordance with this policy. If a renewal is requested, the applicable exclusion period will be re-applied in accordance with the predefined options.

Financial Limits and Protection

Players may impose financial limits through the My Account section. Where a limit is exceeded, the player will be restricted from performing actions related to that limit. Any request to revoke or adjust a limit or an exclusion must be provided in writing or via electronic notice to 333v. 333v will consider such requests but reserves the right to deny them at its absolute discretion. 333v will take reasonable steps to ensure that no promotional material is sent to players who have excluded themselves. The player acknowledges that continued gambling through alternate accounts or with altered registration details remains outside the scope of protection offered by this policy.

Promotions and Communications

333v will limit or suspend promotional communications to players who have activated Time-Out or Self-Exclusion. The player understands that promotional activity may resume only upon completion of the exclusion period and reactivation, subject to applicable terms and conditions.

Data, Privacy, and Compliance

All self-exclusion and Time-Out records are processed in accordance with applicable data protection laws and 333v’s data handling standards. Data collected in connection with Time-Out and Self-Exclusion will be used solely for the enforcement, administrative, and compliance purposes of this policy and the platform’s regulatory obligations (including KYC/AML requirements). Personal data will be retained for as long as necessary to fulfill these purposes and to comply with legal obligations.

Support, Assistance, and Contact Details

For requests or inquiries relating to Time-Out or Self-Exclusion, players should contact 333v support at the address below. Players seeking guidance on responsible gaming may request information about available resources through the same channel. Contact:

• Support: support@333v
• Compliance and policy inquiries: compliance@333v