Privacy & Management of Personal Data

Privacy & Management of Personal Data

This policy explains how 333v collects, uses, stores and discloses your personal data in connection with the 333v Services. It applies to all customers and prospective customers aged 18 or older and governs all processing of Personal Data by 333v as controller of that data.

Introduction and Scope

333v is a data controller for Personal Data processed in relation to the Services. This policy describes the categories of Personal Data we handle, the purposes for which we process those data, the lawful bases for processing, data sharing with service providers, safeguards for international transfers, and the rights available to data subjects. By accessing or using the Services, you acknowledge and consent to the processing of your Personal Data as described in this policy.

What Personal Data We Collect

• Identity data: full name, date of birth, government-issued identity numbers where verification is required, and any other information necessary to establish identity and age.
• Contact data: postal address, email address, telephone number and any alternate contact information you provide.
• Account data: account username, status, login history, device identifiers, IP address, and technical identifiers associated with your use of the Services.
• Transaction and billing data: payment methods, deposit and withdrawal records, transaction IDs, and, where applicable, the last four digits of payment cards.
• Gaming data: bets placed, game sessions, wins, bonuses earned, self-exclusion indicators and other activity related to the Services.
• KYC and AML data: documents and information required to verify your identity and assess risk, including source of funds information where applicable.
• Marketing data: marketing preferences and consent status for communications you elect to receive.
• Technical data: device type, operating system, browser type, language, time zone, and related diagnostic data collected during use of the Services.

How We Collect Personal Data

We collect Personal Data directly from you during account registration and KYC procedures, through support interactions, and as you use the Services. We also collect data indirectly through automated means such as device data, logs, and analytics tools, and from third parties only with your consent or as required by law.

Purposes and Legal Bases for Processing

• Providing and administering the Services: account setup, service delivery, transaction processing, and customer support. Legal basis: contract and legitimate interests in delivering the Services and maintaining security.
• Identity verification and AML/KYC compliance: confirming age and identity to meet regulatory requirements. Legal basis: legal obligation and legitimate interests in preventing fraud and illegal activity.
• Security, integrity, and fraud prevention: monitoring, detecting and mitigating security risks and misuse. Legal basis: legitimate interests and compliance with legal obligations.
• Product improvement and research: analysis of usage patterns to enhance features and user experience. Legal basis: legitimate interests in improving the Services.
• Communication about the Services: notices, updates, and support interactions. Legal basis: contract and legitimate interests in servicing the customer relationship; consent for certain marketing communications where applicable.
• Marketing and personalization (with consent): tailoring offers and content. Legal basis: consent where required by law and legitimate interests in direct marketing where allowed.

Disclosing Your Personal Information

• Service providers and processors: hosting, payment processing, game providers, IT security, analytics, and customer support services that enable 333v to operate the Services. We require those parties to protect Personal Data consistently with this policy.
• Regulatory and legal obligations: disclosure to comply with law, regulation, or valid legal process; to protect rights, property or safety, or to respond to lawful requests from regulators.
• Operational changes: in the event of a merger, acquisition, or sale of assets, Personal Data may be transferred as part of the transaction, with the continuing protection of the data under this policy.
• Cheating, fraud, or abuse: disclosure where we reasonably determine that you have engaged in fraudulent or prohibited conduct to protect other users and the integrity of the Services.

International Data Transfers

Where necessary, we may transfer Personal Data to recipients in jurisdictions outside the locale of your residence. We ensure an adequate level of data protection through measures such as data transfer safeguards, including appropriate contractual clauses and other legally recognized transfer mechanisms, and we only transfer data to jurisdictions with equivalent protections or where safeguards are in place.

Your Rights in Relation to Your Personal Data

• Right to be informed and right of access: you may request confirmation of whether we process your Personal Data and obtain a copy of the data we hold.
• Right to rectification: you may request correction of inaccurate or incomplete data.
• Right to erasure: you may request deletion of Personal Data in certain circumstances, including when the data is no longer required for the purposes collected or you withdraw consent where consent is the basis for processing.
• Right to restrict processing: you may request limitation of processing under specific conditions.
• Right to data portability: you may request transfer of your data to another controller where technically feasible.
• Right to object and automated decision-making: you may object to processing and request safeguards if automated decisions produce legal or similarly significant effects.

To exercise any of these rights, contact our data protection contacts provided below. We will respond within one month, extendable by two additional months in complex cases.

Cookies and Tracking Technologies

We use cookies to operate the Services, analyze performance, and customize your experience. Cookies are categorized as essential, functional, performance, and marketing. Essential cookies are necessary for navigation; functional cookies enable enhanced features; performance cookies collect aggregate usage data; marketing cookies support targeted content. Consent is required for non-essential cookies; you may withdraw consent or adjust preferences by contacting us or adjusting browser settings. We do not use cookies to disclose Personal Data beyond what you provide or permit in this policy.

Data Security

333v implements technical and organizational measures to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Controls include encryption for data in transit using TLS 1.2 with 256-bit keys, encryption of stored data where feasible, access controls based on least privilege, regular security assessments, and vendor oversight. We require personnel and suppliers to maintain appropriate security measures consistent with this policy.

Data Retention

Personal Data is retained for as long as necessary to fulfill the purposes described in this policy, to comply with legal and regulatory obligations, resolve disputes, and enforce agreements. Upon termination of the relationship or removal of consent where applicable, we will assess retention needs and will delete or anonymize Personal Data when no longer required. Certain data may be retained for a statutory period to meet regulatory obligations, after which it will be securely deleted or anonymized.

Third-Party Practices

This policy does not govern data collection or processing by third parties outside 333v. We may link to services operated by others; their privacy notices apply to data collected through those sites or services. We do not control these third parties and are not responsible for their privacy practices.

Children and Minors

333v does not knowingly collect Personal Data from individuals under 18. If it becomes apparent that Personal Data of a minor has been collected, we will take steps to verify age and restrict processing or delete the data as required by applicable law.

Changes to This Policy

We may update this policy from time to time. We will post the updated version on the Services and, where required, provide notice in-app or via contact channels. Continued use of the Services following any change constitutes acceptance of the updated policy.

Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us at [email protected]. For data protection inquiries, you may also reach our data protection officer at [email protected].

Complaints

You may lodge a complaint with the competent supervisory authority if you believe your data protection rights have been violated. We encourage you to contact us first at [email protected] so we can address the issue promptly.